These General Terms and Conditions ("GTC") constitute a legally binding agreement between the user ("User," "you," or "your") and Kevin Leci Mobility, located at Othmarstrasse 20, 8008 Zurich, VAT No. CHE-210.582.467 (hereinafter referred to as "Glint Out," "we," "us," or "our"). These GTC govern your access to and use of all mobile applications, websites, content, and services (collectively, the "Platform") provided by Glint Out.
NOTICE: PLEASE READ THESE TERMS CAREFULLY BEFORE ACCESSING OR USING THE PLATFORM. REGISTERING AN ACCOUNT, ACCESSING, OR USING THE PLATFORM SIGNIFIES YOUR EXPRESS ACCEPTANCE OF THESE GTC, WHICH CREATE A CONTRACTUAL RELATIONSHIP BETWEEN YOU AND GLINT OUT. IF YOU DO NOT FULLY AGREE TO THESE TERMS, YOU ARE NOT AUTHORIZED TO ACCESS OR USE THE PLATFORM.
Glint Out reserves the right to modify these GTC at any time. Changes become effective upon publication of the updated version on this page. Continued use of the Platform following such publication constitutes your consent to the amended GTC.
Platform and Service Provider: Glint Out is a technology platform that enables users to book and purchase vehicle cleaning and care services at their premises ("Services"). The services are provided by Kevin Leci Mobility through its qualified staff ("Washers"), who are employees of Glint Out.
Service Contract between User and Glint Out: The User acknowledges and agrees that booking a service via the Platform constitutes a direct service contract between the User and Kevin Leci Mobility. Glint Out is your sole contractual partner for the performance of the service.
Type of Services: The offered wash is not professional vehicle detailing ("Car Detailing") but a standard interior and exterior cleaning. Any premium services, if available, will be specified and offered separately on the Platform.
Limited License of Use: Provided you comply with these GTC, Glint Out grants you a limited, non-exclusive, non-sublicensable, revocable, and non-transferable license to:
Intellectual Property The User is expressly prohibited from:
Registration and Requirements: To use the Platform, you must register an account. You represent and warrant that you are at least 18 years old and legally competent. You agree to provide and maintain accurate, complete, and current information in your account, including a valid payment method.
Intellectual Property You are solely responsible for all activities that occur under your account and agree to maintain the security and confidentiality of your password at all times.
Text Messages and Notifications: By creating an account, you agree that the Platform may send you informational text messages (SMS) or push notifications as part of its normal operation.
Service Prices Prices are stated in Swiss Francs (CHF) and include statutory VAT. The prices indicated on the Platform at the time of contract conclusion apply. Glint Out reserves the right to change prices at any time; such changes do not affect already confirmed bookings.
Surcharge for Excessive Dirt: The flat rates apply to normal levels of dirt. In cases of excessive dirt (e.g., large amounts of pet hair, feces, vomit, or special residues) that require significantly more effort and materials, an additional fee will be charged. Such a surcharge will be communicated by the Washer before work begins and requires the User’s consent.
Payment Process: The costs are charged automatically to the payment method specified in your account after completion of the service. Glint Out uses a third-party provider (currently Stripe) for payment processing. You authorize Glint Out and its payment processor to charge your selected payment method.
Tips: After receiving a service, you may rate your experience and give the Washer a voluntary tip through the Platform, which will be fully transferred to the Washer.
Restriction on Public Property: Glint Out services may not be performed on public property. Services are only provided on private premises. The User represents and warrants that the vehicle is located on private property (e.g., private parking lot, garage, courtyard) and that they have the full legal right to permit the service on such premises.
Accuracy of Information and Accessibility: The User is responsible for the accuracy of the information provided and must ensure that the vehicle is accessible and the surrounding area safe and spacious enough for the Washer to work.
User Obligations Before the Service: The User must inform Glint Out or the Washer of specific risks or peculiarities of the vehicle (damaged parts, special coatings). The User is solely responsible for removing all personal and valuable items from the vehicle before the service. Glint Out accepts no liability for such items.
Handling of Keys: TFor services requiring interior access, the User shall hand over the car keys to the Washer, who will keep them safely. Alternatively, the User may manage opening and closing via a digital key in coordination with the Washer.
Photographs and Documentation:You agree that the Washer may take photos of your vehicle before and after the service for documentation, quality control, and complaint handling.
Cancellation by the User: A free cancellation is possible up to 2 hours before the scheduled start time. For later cancellations, a fee of 50% may be charged. In case of no-show, 100% of the service price will be charged.
Cancellation by Glint Out: We reserve the right to cancel a booking at any time due to force majeure, adverse weather, or safety reasons. In such cases, you will not be charged.
Satisfaction Policy and Complaints: Complaints regarding service quality must be submitted within 24 hours after the service via the Platform, with detailed information and photos. If justified, Glint Out may, at its discretion, offer a partial or full refund, a credit, or a rework.
Disclaimer of Warranty for the Platform: TThe Platform is provided "as is" and "as available." Glint Out disclaims all express or implied warranties.
General Limitation of Liability:Glint Out is liable only for damages caused by intent or gross negligence. Liability for slight negligence is excluded to the extent permitted by law. Glint Out is not liable for indirect damages, financial losses, or lost profits.
Employer Liability: BSince Washers are employees of Glint Out, Kevin Leci Mobility is liable for direct and proven damages caused by its staff during service execution in accordance with Art. 55 CO.
Disclaimer for Specific Parts: No liability is assumed for damages to antennas, trim, wipers, spoilers, non-original or aftermarket parts, and other particularly sensitive external components.
Obligation to Report Damages: Any damages caused during the service must be reported in writing with photos within 24 hours after service completion. Reports received later cannot be considered.
Liability Cap: The maximum total liability of Glint Out for any claims arising from a service shall in no case exceed the total amount paid by the User for the relevant service.
You agree to indemnify and hold harmless Glint Out and its officers, directors, and employees from any claims, demands, and costs (including legal fees) arising out of your use of the Platform or your violation of these GTC.
Glint Out processes customer personal data in accordance with the Swiss Data Protection Act (DSG) and for the purposes described in our Privacy Policy. The User agrees to the processing and disclosure of their data to third parties (e.g., Stripe) or authorities, where necessary for contract fulfillment or due to legal obligations.
Amendments to the GTC: These GTC may be amended at any time. Amendments take effect upon their publication on the website www.glint-out.ch/
Severability Clause: The possible invalidity of one or more clauses does not affect the validity of the remaining provisions.
Applicable Law and Jurisdiction: All legal relationships between the User and Glint Out are subject exclusively to substantive Swiss law, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). Exclusive place of jurisdiction is the registered office of Kevin Leci Mobility in Zurich.
Contact: Kevin Leci Mobility
Othmarstrasse 20, 8008 Zurich, Switzerland
VAT No.: CHE-210.582.467
Email: glint@glint-out.ch.